Last Updated: 28 June 2026
This Account Deletion Policy explains how users can delete their SplitEver account, what information is removed, what information may be retained, and the conditions that must be satisfied before deletion can be completed.
SplitEver is operated by DigitalSync.io Private Limited ("Company", "we", "us", or "our").
If you have any questions regarding account deletion or are unable to complete the process, please contact us at support@splitever.com.
The easiest way to delete your account is directly within the SplitEver mobile application.
To delete your account:
Once your deletion request is approved and all eligibility requirements described in this policy have been satisfied, your account will be permanently removed from active use within the Service.
Please note that account deletion is irreversible. After deletion is completed, you may lose access to your account, groups, records, preferences, and other information associated with the deleted account.
Because SplitEver is designed to maintain accurate shared expense records and group management functionality, certain conditions must be satisfied before an account can be deleted.
If you owe money to another group member, or if another member owes money to you, account deletion may be temporarily restricted until those balances have been resolved.
This requirement exists to help preserve the accuracy and fairness of shared group records and to prevent disputes among group members.
If you are the sole administrator of a group that contains other active members, you must either transfer administrative control to another member or remove the group before deleting your account.
This ensures that groups are not left without an administrator and that remaining members can continue managing their shared records.
If deletion is restricted for any reason, SplitEver will display information explaining which group or condition requires attention before deletion can proceed.
If you are unable to access the App, have lost access to your device, forgotten your login details, or otherwise cannot use the in-app deletion process, you may request account deletion by email.
To request deletion, send an email from the email address associated with your SplitEver account to:
Subject: Delete My Account
To protect user privacy and prevent unauthorized deletion requests, we may require reasonable verification of your identity before processing your request.
Deletion requests submitted by email are generally processed within thirty (30) days, although additional time may be required in exceptional circumstances or where further verification is necessary.
The eligibility requirements described in Section 2 of this policy continue to apply to deletion requests submitted by email.
When an account deletion request is completed, we will remove or anonymize information that is associated solely with your individual account, subject to the limitations described in this policy and our Privacy Policy.
Information typically deleted includes:
In addition, any groups that are owned exclusively by you and do not contain other members may be permanently deleted together with their associated expenses, settlements, tasks, and related records.
Because SplitEver is a collaborative platform used by multiple users within shared groups, certain information may remain visible or retained after account deletion.
For example, expenses, settlements, tasks, comments, and other historical records that were created within a shared group may continue to exist where necessary to preserve the accuracy, integrity, and continuity of the group's records for remaining members.
Removing such records could alter balances, distort transaction histories, or negatively affect other users who continue to use the group.
Where possible, information associated with a deleted user may be anonymized or detached from the deleted account while preserving the historical accuracy of shared records.
Certain information may be retained for a limited period following account deletion where necessary to:
Such retained information will only be kept for as long as reasonably necessary for these purposes.
Account deletion permanently terminates your access to SplitEver using the deleted account.
Following deletion:
If you wish to use SplitEver again after deletion, you may be required to create a new account.
This Account Deletion Policy should be read together with our Privacy Policy and Terms of Service.
Where this policy does not specifically address a data retention or deletion matter, the Privacy Policy shall govern.
If you have questions regarding account deletion, data retention, or your privacy rights, please contact:
DigitalSync.io Private Limited
359 Avadh Viceroy, Jakatnaka, Surat, Gujarat, India – 395013
Email: support@splitever.com